Federal agencies can use GWACs to order information technology services and IT services-based solutions, including:
- Artificial intelligence
- Robotic process automation
- Information and communications technology
- IT operations and maintenance
- IT security
- Software development
- Systems design
- Blockchain
Contracting officers may include ancillary services and equipment on orders, as long as the ancillary support is integral and necessary for the IT services-based solution. Ancillary support can include non-IT services/labor as well as IT and non-IT equipment (server racks, mounts, and the like) and software.
